Note: Shipping fees will be calculated at checkout based on your delivery location and any additional services such as assembly.
Delivery Time
The delivery period begins once your payment is confirmed in our bank account, typically the same day or the following business day. You will receive a final invoice via email, which will include the payment date. Internally, we reserve your item and arrange the transport order in advance. If your payment is received on a Saturday, Sunday, or public holiday, the transport order and final invoice will be processed on the next business day.
Shipping from Paris, France
We ship most goods from Paris, France via FedEx, ensuring fast and reliable delivery. Transport orders must be submitted before 14:00h. FedEx typically picks up your items in the afternoon, and delivery times depend on your location:
- Within France: Standard shipping is 100€, with delivery usually made on the next working day.
- Germany and the Netherlands: Shipping is 300€, and delivery will take 5 business days.
On the day your order is dispatched, you'll receive an email with an estimated delivery window (within a 2-hour timeframe) using the email address you provided with your order.
If you're not at home, FedEx will leave a note with contact details to schedule another delivery attempt. FedEx operates Monday through Friday.
Assembly Options
For large equipment such as 4-column lifts or scissor lifts, if assembly is required, there is an additional charge of 300€. Assembly service includes unloading with a truck equipped with a trailer and a forklift for safe handling.
Tracking Your Order
Once your order is shipped, you will receive a Track & Trace code via email, allowing you to monitor the progress of your delivery. While we strive for timely deliveries, occasional delays may occur due to factors such as sorting errors or unexpected transport issues. If this happens, rest assured that we will do everything in our power to get your order to you as soon as possible.
Special Requests
Do you have special delivery instructions?
- Prefer not to have your package delivered to your neighbors?
- Want to specify a particular delivery day?
Please let us know, and we will accommodate your preferences.
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